Amazon Systems Development Manager Ship tech 

India, Telangana, Hyderabad 

943988394

Some of the key job functions of the Systems Development Manager are:
- Building/Leading a team of highly-capable, curious and inventive individuals to provide support of our incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.- Responsible for building metrics and drive operational excellence.- Developing operational tools and driving its roadmap- Handle the escalations, effectively communicate with a global audience and participate in calls resolving outages

- Deep hands-on technical expertise with logistics applications
- Excellent verbal and written communication skills
- Strong business and technical vision
- Ability to handle multiple competing priorities in a fast-paced environment
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions