Bank Of America Process Design Consultant 

United Kingdom, England, Chester 

941566268

Role Description:

The Process Design Consultant reports into the Non-Financial Regulatory ReportingThe NTCR Change Management team is located in Chester and London in the UK, and in multiple locations across the US. This role is critical to designing solutions and supporting the change environment within Non-Financial Regulatory Reporting, Tax, Credit Furnishing, Remediation (NTCR).

Responsibilities:

• You will lead the design of target state solutions in support of major change management processes.
• You will document and maintain current and target state process maps.
• You will document employee journeys.
• You will drive horizontal thinking in our process and technology capabilities.
• You will analyse impacts and data to drive continuous improvement, risk mitigation, and increased process efficiency.

What we are looking for:

• You will have business design experience including process, people, and technology design.
• You will have change management, project management and strategy implementation experience.
• You will have the ability to document process flows from conceptual design to detailed design using Visio, ARIS, or comparable process mapping tools.
• You will be an expert with MS PowerPoint and deliver presentations that enable others to grasp and embrace new concepts and outcomes.
• You will have the ability to identify synergies between areas, finding cross functional opportunities for shared technology requirements and solutions.

Skills that will help (optional):

• Six Sigma Black / Green Belt Certification would be advantageous.
• Financial Services Banking Operations experience, specifically in Non-Financial Regulatory Reporting would be advantageous.
• Advanced Microsoft Excel skills would be advantageous.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.