SAP Local Services Specialist 

United Kingdom, England, London 

940651006

What you’ll do:

We are seeking an individual with experience in IT and Audio/Video to serve as a Local IT Services Specialist. In this role, you will collaborate closely with the IT team and assist the IT Lead in ensuring seamless business continuity. You will be involved with a diverse team across various IT domains and manage large-scale projects, ensuring timely execution and occasionally taking ownership to drive success. Your responsibilities will also include providing local IT support for internal users.

Key responsibilities include overseeing back-end IT operations projects, focusing on Wi-Fi access points and network management. You will work on projects related to local IT infrastructure, sometimes requiring flexibility in working hours. Additionally, you will provide support for events at SAP offices, handling audio, video, and microphone equipment to ensure smooth execution.

What you’ll bring:

• Proven experience with IT and Audio and Video.
• Understand how computer network operates to provide possible solutions to issues e.g.:
  • Access Points, Servers, Cabling, Switches, Fiber cables.­ Network protocols: DNS, DHCP. Network Topology: WAN, LAN, V-LAN, WLAN
• Professional and responsive via all communications channels used by the client including but not limited to MS Teams and e-mail.
• Understand project management.
• SLA Adherence
• Understand project terminologies (SLA, Resources, milestones, timeframe)
• Ensure project timelines.

• Advanced English. Being able to write and communicate clearly in written and spoken language.

What we expect from you:

• Being able to work with a diverse team from multiple countries and cultures.
• Good communications skills
• Being able to work proactively identifying potential issues before the client notices.
• Being able to follow processes.
• Capable of working on multiple projects with different scopes and deadlines

Preferred additional skills:

• Room Automation systems and audio video systems:
  • Knowledge on QSC systems
  • Knowledge on MTR/Logitech Systems
• Know how to operate auditoriums, Microphones and Sound, screens
• Spanish skills. Being able to write and communicate clearly in written and spoken language.

Working hours

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