Taboola CRM Analyst 

India, Haryana, Gurugram 

938003228

As ayou will partner the Business Operations team by supporting Salesforce. You will be primarily working with end users to solve Salesforce and sales tools support requests. It will also include administrative tasks such as onboarding / offboarding, completing account merge requests and ensuring data accuracy. In addition, you will be responsible for creating adhoc reports and dashboards, participating in testing new features and functionality and loading complex data sets to Salesforce on an adhoc basis. This role will have broad exposure across a rapidly growing, global sales organization with the opportunity to contribute to a diverse set of projects both big and small.

What skills and qualifications do I need?

For this role, it is essential that you have:

• 2+ years experience of Salesforce administration and analysis, and innovating or scaling in a similar, fast-paced environment; specifically, experience in tools administration.
• Advanced Excel and basic SQL skills.
• Proactive, highly organized with excellent attention to detail, problem solver, independent, self learner, self starter, troubleshooting, can-do mentality.
• Demonstrated ability for creative thinking and effective communication of complex concepts; ability to communicate effectively with SF Administrator and end-users.
• Familiar with creation and configuration of Salesforce, Tableau and Qlik dashboards and reporting.
• Must be able to work successfully as a member of a team and take initiative to own individual projects.

• BA/BS required. Major in computer science, statistics, quantitative economics or another degree emphasizing data analysis preferred.
• Salesforce administration certification – a plus

Responsibilities:

• Address Salesforce and tools technical-issues/bugs/onboarding/general support/user adoption/QA releases/user administration.
• Ensure Salesforce data is accurate and perform frequent data quality checks.
• Build Salesforce reports and dashboards.
• Gather, analyze, and interpret data from multiple sources.
• Responsible for bulk data updates and uploads, data fixes and clean-ups.
• Respond to Salesforce and sales tool user requests.
• Work with Business Operations and Information Systems to raise and address business needs.
• Administer and support sales tools that are integrated with Salesforce, including:
• Dealhub, Docusign, Groove, ZoomInfo, SimilarWeb and Linkedin Sales Navigator.
• Assist with testing new Salesforce functionality and features.
• Create written, recorded, and in person training materials related to Salesforce and integrated tools.