Responsibilities:- Act as a main focal point for a client
 - Present department in status meetings
 - Contribute to the team knowledge
 - Share knowledge through the team and department
 - Monitor and analyze studio KPIs and monetization activities for effective decision-making
 - Manage tasks backlog
 - Manage queue of incoming inquiries
 - Establish and operate according to protocol/procedure
 - Establish and operate according to SLA
 - Make decisions regarding prioritization of the tasks in domain
 - Create PPT materials for status meetings
 - Initiate creation of new protocol/procedure/alert
 - Execute project related tasks
 - New client onboarding
 - Participate in PRR
 - Regular sync with client
 - Assisting in the investigation
 - Participate in client planning/status meetings
 - Notify stakeholders
 - Consulting of clients outside the department domain
 
Requirements:- 3+ years of experience working in high pressure, dynamic environments.
 - Self-motivated with analytical skills and problem-solving orientation.
 - Independent, Self-motivated, Dedicated.
 - Embrace a ״can-do״ approach to address challenges and find effective solutions.
 - Ability to remain calm and professional under pressure.
 - Excellent communication skills – both written and verbal.
 - Good client facing and client management ability with highly-developed communication and conflict-management skills.
 - Upper Intermediate English level or higher.
 - An ability to explain technical content to non-technical audiences.
 - Keen strategic mind and a disciplined approach to deadlines.
 - Proven experience in project management, with a strong track record of successful project delivery.
 - An ability to learn new technologies and apply them to improve work processes.
 - Dedicated to finding ways to make things better and using data to support improvement efforts.
 - Advanced proficiency in Microsoft PowerPoint and Excel to analyze data and create compelling presentations.
 - Proven experience with Atlassian suite (Jira, Confluence), ServiceNow (SNOW), and Microsoft 365 (Outlook, Teams, Power BI).
 
You’ll join a team of leaders in the field, and enjoy amazing benefits, some are listed below:
- A competitive salary and performance-based bonuses;
 - Hybrid working mode: Two days from our office, located in the heart of Warsaw (Browary Warszawskie), and three days from anywhere, per week
 - All you can eat! Breakfasts, lunches, desserts, snacks and much more in our Playtika-only cafeteria
 - Access to PlaytiCafe where all of your coffee (and other refreshments) dreams come true;
 - Six “Power Up” long weekends for all, and additional day off for your birthday month;
 - Private medical healthcare and three additional sick leave days;
 - A wellness program in the office: yoga classes, massage chairs and zerobody room;
 - Gaming room with a variety of activities;
 - Flexible working hours and monthly happy hours;
 - Work permit assistance for employees;
 - Corporate celebrations, team buildings, and fun activities;