Promote investigations, manage escalations, scrutinize unusual financial activities and file Suspicious Activity Reports.
Job Responsibilities
- Respond to and manage escalations from all Chase UK employees in regards to financial crime/fraud concerns.
- Investigate unusual activity and deciding whether a Suspicious Activity Report is required to be filed.
- File Suspicious Activity Reports when required
- Provide support to the wider company where required, attending forums/meetings to keep up to date with current financial crime intelligence/trends and support the call centre as part of the leadership team.
- Contribute to the continuous growth/improvement of The Financial Crime Operations: Investigations Team and Chase UK as a whole, especially in regards to fighting fraud/financial crime.
Required qualifications, capabilities, and skills:
- Knowledge of financial crime/fraud risks facing the industry
- Experience in financial crime/fraud within a banking/financial services or similar environment.
- Able to deal with complex/high risk financial crime scenarios
- Analyse, & interpret ambiguous information & data, spot & resolve problems, make risk assessed decisions
- Maintan risk based controls
- Communication skills, communicating with internal/external stakeholders, ability to write clear and concise reports
- A flexible and professional manner, taking ownership of workload, able to provide guidance to other members of the team, a desire to develop/learn new skills
Preferred qualifications, capabilities, and skills:
- Experience of Salesforce & Investigations
- Previous experience or knowledge of operational risk, financial crime, fraud, change management and process design
- Knowledge of Financial Crime Legislation/Regulations i.e. POCA 2002