SAP SAP Domain Lead Application Development & Custom AI - Customer Success 

Spain, Catalonia 

933910694

As part of theApplication Development and Custom AI

This role supports the

• Act as aglobal domain leadforApplication Development and Custom AI, owning maturity and consumption KPIs in alignment with the FRE framework.
• Guide regions and Market Units in executing domain-specific strategies, engaging sponsored accounts, and identifying strategic consumption opportunities.
• Own and evolvedomain maturity models, consumption patterns, and best practice playbooks used by regional field teams.
• Provide thought leadership in how enterprise AppDev and AI use cases are realized through SAP BTP.

• Increase domain maturity and platform adoption through structuredFRE-based engagements.
• Guide and support regions in creating and executingAppDev & AI consumption plans.
• Shape and maintain avalidated pipelineof domain-aligned consumption opportunities and recovery plans.
• Deliver architectural guidance, either directly or by connecting customer teams with the right expert networks.
• Amplify globalFRE strategy, tooling, and domain playbooks, ensuring consistency and reuse across Regions and Market Units
• Contribute to accuratecACV forecasting

• Domain Expertise & Field Support:Engage in strategic customer discussions and 1:1 engagements; provide domain expertise for regional events and campaigns.
• Recovery Planning & Risk Mitigation:Collaborate with CSMs on recovery plans for accounts off-track in consumption or value realization.
• Cross-Functional Collaboration:Act as the regional point of contact for AppDev & AI domain topics, collaborating with Sales, GTM, CSM, and Product teams.
• Consumption Opportunity Lifecycle:Oversee the lifecycle from intake to validation, Consumed ACV forecasting, and post-engagement impact
• Campaign Oversight:Own and support domain-aligned campaigns and programs with regional and global marketing.
• Reporting & Feedback:

• Bachelor’s degree (MBA preferred)
• 10+ years of experience in enterprise software, cloud platforms, or AI-enabled development
• A track record of shaping the domain agenda through visionary thinking, with a proven ability to influence through insights, frameworks, and active engagement with leadership.

• Hands-on experience in:
  • Cloud-native application development
  • Designing and buildingcustom AI solutionswith LLMs, agent frameworks, and vector databases
  • DevOps, CI/CD pipelines, containerization (Docker, Kubernetes)
• Exposure toAgentic AI conceptsand orchestration frameworks
• Strong communication and architecture influencing skills in customer-facing settings

• , SAP AI Core, Generative AI Hub, SAP HANA Cloud & Vector Engine
• Understanding of SAP’s BTP strategy and FRE maturity models (L1–L5)
• Development experience with other enterprise PaaS platforms is an added advantage.

• Domain architecture leadership, or post-sales strategy roles
• Platform solutioning and value realization programs
• Cross-regional enablement, campaign oversight, and strategic customer engagement
• Experience working across customer success, consulting, product, and sales organizations.

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