Citi Group Ops Sup Supervisor 

Mexico, Mexico City 

933729145

• Supervises daily work for small reconciliation unit of support staff performing routine tasks (typically up to 10).
• Typically responsible for identifying and resolving basic / routine problems with broader departmental impact with established procedures.
• Determines hiring to ensure adequate staffing.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Recommends new work procedures.
• Applies basic understanding of how own area integrates within own subject area.
• Makes evaluative judgments to solve problems based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
• Direct impact by ensuring the quality of tasks provided by self and others on team.
• Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.
• May act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• 0-2 years relevant experience
• Basic level experience in a related role with limited experience in people management.

• Bachelor’s/University degree or equivalent experience

• 3 años de experiencia en sector financiero o Bancos
• 2 años de experiencia en posiciones en áreas de operación particularmente Contable
• 2 años de experiencia en proceso de pérdidas operativas
• Conocimientos de la politica de ORM y OLM
• Experiencia en la captura de eventos de pérdidas en la herramienta de BRM
• Proactivo para buscar mejoras operativas en procesos que estén bajo sus responsabilidades
• Gestionar y actualizar instrucciones de trabajo

Time Type:

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