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JPMorgan Senior Product Delivery Associate - Automation Lead 
India, Telangana, Hyderabad 
930186863

10.08.2024
As a Senior Product Delivery Associate in Home Lending , you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
  • Coaches and provide directions to a team of Automation & Test Analysts.
  • Design and Develop Automated Solutions: Analyze existing processes, identify opportunities for automation, and design solutions using scripting languages, automation tools, and frameworks
  • Create and review Test Plans that includes, but is not limited to, test coverage (entry and exit criteria), test strategy, test methods, test responsibilities – for both Automation & Manual executions.
  • Collaborate with Cross-Functional Teams: Work with developers, IT engineers, operations staff, and business stakeholders to understand requirements, define automation strategies, and implement solutions (require interactions with US Product & Business partners, eligible candidates are expected to work in overlap shift between IST & ET )
  • Monitor and Maintain Systems: Oversee the performance of automated systems, investigate defects or errors, and ensure continuous improvement
  • Deliver initial estimates of the testing effort needed for new developments and functional enhancements
  • Evaluate business requirements, help develop test cases and scenarios, and support testing according to proven testing processes, guidelines, and quality criteria to ensure application deliverables meet or exceed expectations
  • Monitor, evaluate, manage, and communicate to business partners information regarding test results and test completion
  • Ensure risks associated with UAT are visible and mitigated at the earliest possible opportunity or escalated appropriately
  • Manage resources effectively to ensure utilization is maximized, aligned to plan and timeframes
  • Provide direct feedback to staff and foster the development of the team by equipping them with the necessary resources and training to enable them to perform their duties to the highest standard
Required qualifications, capabilities, and skills
  • Proven working experience in automation or product delivery
  • 5+ years experience working on or managing collaborative projects in financial services or technology setting)
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication, both upward and downward, skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office, including data pull and interpretation and slides presentation
Preferred qualifications, capabilities, and skills
  • Firm understanding of the mortgage servicing business preferred