Nokia RAN Engineer 

India 

92906409

As a RAN Engineer, you must have.

• Experience on SRAN (2G/3G/4G/5G) &Nokia Cloud RAN: (NCIR/ Airscale RNC/ BSC /NADCM)
• Knowledge on OMS, Netact FCAPS
• Knowledge and practice on RAN upgrade and care related activities.
• Knowledge and practice of SRAN I&C tools, IP network and routing.
• Problem solving and analytic skills.
• Relevant experience in multivendor environment, Cloud/Edge/Open RAN certifications etc. are preferred.

Experience

• University engineering degree or equivalent.
• 4 to 6 years in RAN domain.
• Excellent communication and interpersonal skills.

• Provide technical support for Nokia’s RAN controller products (ASBSC, ASRNC, NCIR, NADCM, Legacy 2G and 3G controllers) including troubleshooting and problem resolution.
• Perform regular maintenance and updates to Customer network infrastructure.
• Supports end-end support, coordination and control of assigned Trouble Tickets
• Supports Major service outage investigations and follow up.
• Ensures planned outages are carried out/rolled back in maintenance window.
• Escalation to the next level team for cases that need advanced troubleshooting.
• Dispatching and coordination of field engineers, in case of incidents occurred at sites that need local support.
• Tracking all the alarms & events & faults in the associated ticketing systems.

• Technical support for Nokia’s RAN controller products (ASBSC, ASRNC, NCIR, NADCM, Legacy 2G and 3G controllers)
• Responsible to collect logs and analyse logfiles for Nokia RAN nodes i.e. Airscale RNC, Airscale BSC, NCIR & OMS.
• To carry out fault investigations and root cause analysis to resolve issues within Customer SLAs. Input into Incident report and Problem Management.
• Implementations of new features / Customer Delivery (CD) / system upgrades as per Care / customer requirements.
• Responsible to carry out all acceptance test of network elements.
• Participate in on-call rotation to provide 24/7 support.
• Customer problem investigation and support as well for case handling and interacting with R&D if required.
• Works independently with the responsibility for solving customer request cases and reporting according to processes.
• Performs day-to-day activities to meet project objectives (commissioning, integration, system acceptance testing and software upgrade).
• Able to perform all standard and limited non-standard tasks individually or as part of a team.
• Can solve problems using well-known information sources & rapidly learns new tasks and understands new information relevant to own job.

Owns and manages KPI delivery to exceed contractual requirements

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark