The Learning Intermediate Analyst is a developing professional role.
Responsibilities:
- Supports the design, planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).
- Acts as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training).
- Manages, tracks and records development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).
- Helps to design learning material and tools, including content, train-the-trainer guides, workbooks, job aides, and promotional collateral.
- Is responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data.
- Builds relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.
- Is responsible for all other duties assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years experience
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
Bachelor’s/University degree or equivalent experience
- Experiencia en temas de aprendizaje, detección de necesidades de capacitación, seguimiento a proyectos de Learning.
-Conocimientos deseables en gestión de proyectos y aprendizaje.
-Manejo de Excel y Power Point.
-Seguimiento, gestión y coordinación de proyectos de Learning.
-Negociación y comunicación con stakeholders.
-Capacidad de organización y priorización.
-Tolerancia a la frustración.
Relevant Qualifications for position
- Management of simultaneous projects, with different levels of priority.
- Strategic vision (Ability to connect the project with the strategy)
- Remarkable knowledge and experience in DNC (Training Needs Detection) and design of training plans.
- Knowledge in functional training (job training) and development (soft skills and leadership)
- Agile learning and curiosity
- Taste for collaborative work
- Personal leadership and Emotional Intelligence
- Tolerance to frustration and work under pressure
Additional relevant responsabilities
First contact advice
- Detection of the need aligned to the priorities
- Definition if it is a training strategy or not accompaniment in scheduling and planning of the strategy
Supervision and Management of key learning projects
- Monitoring of strategies and execution times
- Closeness to the business and detection of areas of opportunity in execution.Integration of results / metrics
- Control bases of strategies, course codes and team capacity Strategic communication with the key actors of the projects in which he/she is involved.
Relationship
- Establishes relationships with colleagues from Human Resources, talent, culture and diversity, to maximize influence, promote efficiency and strive to achieve effectiveness.
Initiative and Proactivity for continuous improvement
- Working tables for area improvements Communication and promotion of LA initiatives Standardization of advisor formats
Human ResourcesTalent, Development, Learning & Diversity
Time Type:
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