EY Global Alliances - SAP PartnerEdge Operations support Senior Associate 

India, Kerala, Kochi 

927002541

Your key responsibilities

• Handle generic Resale and Referrals program email communication
• Internal interaction with EY GCO, Independence, Quality, client teams
• Perform actions in the internal workflow tool in timely and accurate manner
• Perform deal registrations in SAP Partner portal for eligible customer deals
• Submission of claims in SAP Partner portal in timely manner
• Provide coordination support across Sector, Regions, Areas, and Functions
• Execute all tasks delegated by the GDS Alliances SAP PartnerEdge Program Operations Lead – adhere to required timelines and quality standards.

Skills and attributes for success

• Naturally collaborative and versatile in driving change
• Should be very comfortable with virtual working and teaming. Strong interpersonal skills
• Should have good English speaking and writing skills, should be an effective communicator
• Should be a fast learner and should be quick to pick up concepts and requirements
• Should be able to work in a properly organized manner and adhere to high accuracy and quality standards
• Extremely comfortable with using virtual communication tools like MS Team, VC, etc

Technologies and Tools

• SAP partner Portal user experience
• MS Office skills: Intermediate level experience in Excel and PowerPoint
• Familiarity with workflow management tools

Educational qualification

• Graduation in Commerce (or Business Management, Administration)

Experience

• 5-7 years of experience in service delivery teams in an off-shored environment.
• Experience of interacting with geographically dispersed professionals strongly preferred

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.