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BMC Site Reliability Engineer Israel, Tel Aviv District, Tel Aviv-Yafo 926107251
14.12.2024
Description and Requirements
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
CareerArc Code
BMC is looking for ato operate and ensure our SaaS service availability.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Ensuring service availability and performance of the SaaS platform.
- Handling incidents and errors on the platform and resolving them.
- Managing upgrades of future releases and patches to the Production environment.
- Creating and Maintain Production runbooks.
- Performing assigned daily, weekly, and monthly operations maintenance duties.
- Supporting platform maintenance and testing initiatives.
- Developing processes, documentation, and automation.
- Monitoring system performance and resolving incidents promptly to ensure uptime and reliability.
- Developing and implementing strategies for proactive monitoring and alerting.
To ensure you’re set up for success, you will bring the following skillset & experience:
- 2-4 years of experience working with SaaS production environments.
- Experience working and collaborating with Software Delivery teams.
- Excellent Written and verbal communication skills.
- Strong analytical and problem-solving skills.
- Proven experience in supporting mission-critical applications on a global scale preferred.
Whilst these are nice to have, our team can help you develop in the following skills:
- Experience supporting SaaS critical infrastructure.
- UNIX/Linux experience and system administration knowledge.
- Experience with cloud platforms (e.g., AWS, GCP) and container orchestration (e.g., Kubernetes) is an advantage.
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom); however, equivalent work experience may be substituted for educational requirements
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