Amazon Regional Infrastructure Operations Leader DCC Communities 

Germany, Hesse, Frankfurt 

926009801

The Cluster Operations Leader is responsible for one or more Amazon Datacenter Clusters and PoP-scale deployments within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost. The Regional Infrastructure Operations organizations are composed of three functions: compute operations, engineering operations and logistics. A physical security organisation, while not reporting directly to the Cluster Operations Leader, is an integral part of the operation. Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses on the mechanical, electrical and controls systems that support our data center critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations are charged with the physical security of our people, assets, and customer data. The Cluster Operations Leader must be able to build and lead high performing teams across each of these functions, understand and manage their day to day operations while at the same time having the technical capability and curiosity to dive deep into any given challenges as needed.Responsibilities
· Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams
· Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
· Planning and executing the Infrastructure Operations component of new datacenter and Colocation (Colo) expansions
· Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance and change management
· Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLA’s
· Safety, security, and availability incident response, incident management and incident resolution
· Continuous improvement of operational processes, procedures, methods and tools
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Frankfurt, HE, DEU

- Bachelor's or Masters degree in engineering, computer science or a related field, or relevant industry experience with 10+ years management experience in datacentre operations, or critical environment facilities.
- Demonstrated track record in delivering complex projects with prior ownership of the operation of a mission-critical team and/or product.
- Proven ability to hire, develop and manage high-performing technical teams, managing other people managers.
- Ability to operate independently as a manager of a geographically distributed management team.
- Excellent written and verbal communications skills with analytical, quantitative, and presentation skills.

- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
- Substantial knowledge of mechanical, electrical, and controls systems in a critical or controlled environment.
- Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.