The Senior Solution Advisor Specialist possesses advanced/expert level knowledge of SAP S/4HANA Cloud (ERP) Applications and participates in sales cycles as a member of the virtual account team in support of the sales account strategy.
A Senior Solution Advisor Specialist interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations and follow-up discussions. The Primary role of the Senior Solution Advisor Specialist during an active sales cycle is to gain acceptance from the customer that SAP solution can solve the customer’s problem and is the right choice over the other competitive offerings. During these cycles they often take on the role of a Solution Captain. In addition to deal support, a Senior Solution Advisor Specialist collaborates with sales and IBA teams to plan and execute business development strategies through the use of various sales tools and techniques.
Deal Support:
Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.
Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
Demonstrate deep knowledge of SAP solutions and appropriate industries in order to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
Support RFx completion in support of customer proposals.
Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.
Able to lead as a Solution Captain when deals require complex solutions and require multiple presales participates to support a successful customer presentation or demo.
Effectively leverage support teams who are there to support presales success. (Global / Regional Solution Specialists, Domain Expert, IBA, Solution HuBs, Deal Advisors, Solution Experience, Product Management).
Demand Generation
Support one-to-many sales and marketing events both on-site and remotely.
Lead & support customer workshops to promote new and innovative solutions for customers and prospects.
Collaborate with the sales team to identify whitespace opportunities at accounts.
Sales Readiness
Develop close relationships with sales teams in order to promote effective sales methodologies
Participate in demo system design and planning and assist in configuration if needed. Participate in new product release input and testing and training of peers.
Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.
WORK EXPERIENCE:
10+ years of S/4HANA Logistics solution specialist (or equivalent customer facing) experience in areas appropriate to the job
Experience at a large, multi-national software/technology organization is a plus
++Preferred S/4HANA implementation or consulting experience
Presales experience, Demonstrates 5-7 successful engagements leading teams on over mid-sized deals
Expert knowledge/expertise on S/4HANA implementation or consulting experience
Expert knowledge/expertise on end to end processes/solution matching
Experience in cloud implementation
Excellent presentation and communication skills English: proficient
Business level local language: expert
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:
Bachelor equivalent: minimum requirement
Good knowledge of SAP ERP Logistics
Good understanding of industry specific business processes