Bank Of America Team Leader 

India, Telangana, Hyderabad 

923181187

Job Description*

• Account Opening deals with Opening of corporate DDA Accounts and verifying/authenticating legal documents and uploading them on Bank Repository

• Account Closing deals in closing of Corporate Accounts and deletion of Treasury services, including balance transfer and charging of analysis fees

• Legal Name Change (LNC) Team perform ensures entity changes are happening across the globe to deliver client satisfaction

• Authority Management (AM) is a global workflow solution simplifying how the Bank manages client entity and account level authorities through Authority Profiles - Workflow within Onboard Assist (OBA) application utilized by both Fulfillment and Servicing teams to manage signers/authorities. Users may setup a single Authority Management case that contains multiple region entity provided they are from the same Family GCI

Responsibilities*

• Responsible to ensure that the tasks are completed within the given Service Level Agreements (SLAs)

• Need to adhere and meet all Risk, Control and Regulatory Metrics defined for the business

• Deliver & manage individual targets & contribute towards process metrics – Productivity, Turnaround Time and Accuracy

• Adhere to the Non Negotiable Tasks (NNTs)

• Manage regular conversations through emails & online chats with onshore & offshore teams

• Provide resolution to the status requests and queries from internal customers

Experience Range*

5-8 Years

Foundational skills*

• Good Communication & Interpersonal skills
• Should be a team player
• Good understanding of Microsoft Excel and Outlook
• Excellent time management skills

• Flexible for shifts

Desired skills

• Excellent oral/written communication skills
• Organized and able to multi-task in a fast-paced environment
• Highly motivated, able to work independently and self-starter
• Willingness to learn and adapt to changes
• Stakeholder Management
• Knowledge of Treasury domain (good to have)
• Strong business acumen with good written and verbal communication skills
• Must have eye for detail and should possess strong strategic & analytical skills
• Excellent time management skills

Work Timings: 24*7 ( Rotational)

Hyderabad