By changing the way we fly, fueling jets in an eco-friendly way, keepingbuildings smart and safe and even making it possible to breathe on Mars.
Role Purpose
As a part of your jobresponsibilities, you will be required to lead service projects and contractsto ensure the smooth functioning of maintenance contracts, complex technicaldeliverables, connected services, and service projects. Your role would includedriving the project and contractual requirements and exceeding customerexpectations in terms of performance and behavior. Being a self-motivatedindividual is crucial to fit into this role.
Responsibilities:
- Demonstrates Leadership & business acumen and capabilities to Lead technical Team.
- Leads the Team of FSPs/Contractors OR works solo to reach objectives in terms of contract performance, productivity, and process compliance
- Maintains customer satisfaction at high levels and resolves customer satisfaction issues
- Provide technical training, coaching, and work direction to other FSPs
- Generates Leads from contracted sites, estimates support, and supplies quotes to customers on adds and extras identified or as requested.
- Capable of foreseeing/forecasting risk related to costs, schedules, and customer satisfaction and ensures contracts/projects are resourced properly
- Ensure delivery of value and services on time, within scope, and budget to Honeywell clients and customers.
- Self-drive to continuous improvement of operations, service delivery, and self & team expertise/capabilities
Performance - Perform and provide expert counsel on emergency, maintenance, testing, engineering, programming, designing, commissioning, documentation, installation supervision, management of sub-contractors, start-up, testing, and start-up technical support, service and maintenance on Honeywell and third-party systems (including software where applicable) from simple to complex task in nature
- Perform or provide advice on diagnosing and repairing equipment and systems (both hardware and software) in a time-effective manner
- Achieve, measure and report performance indicators & site service objectives
- Take Ownership of Project/Contract delivery, cost and revenue cycles and maintain the deliverables in check
- Own SMS, MBR and Service Delivery Matrix and work with the team to improve
- Verify system functional performance to ensure proper operations according to contract requirements, shop drawings/sequence of operations, etc.
- Ensure all assigned reactive, corrective, and preventive maintenance tasks are completed in the time allotted and as per schedule.
- Follow & own the Honeywell SOPs, HSE & quality systems
- Carry out hazard and risk assessments for all tasks according to Honeywell policy, regulatory, and safety requirements.
- Report near misses, incidents, and other opportunities for improvement.
- Meet contractual requirements and exceed customer expectations while also being a team & individual contributor
Report possible future failures, disturbances, and other opportunities for improvement. - Complete documentation of all work done, including all reports, etc.
- Development and maintenance of site-specific documentation and quality assurance information as per team leader or contract requirement
- Test, calibrate and verify system and peripheral devices (testing to be performed according to all applicable standards and codes.
Must Have: - Bachelors Degree in Electronics or Electrical or Equivalent from an approved institution or reputable university
Any additional certificate that helps the HBS business is preferred. - 5+ Years’ experience in Low Current Systems in a Lead or Project Manager role
- Honeywell Product knowledge and experience must be conversant with leading industry vendors such as Simplex, Siemens, Centraline, Alerton, Trends, Johnson Control, Sauter etc.
- Working knowledge and certifications of NFPA, ASHRAE Standards, Global and Saudi Building Codes
- Understanding databases, ICT & Networks, Servers, RAID’s and PC’s
- Expert well skills with multi-line Honeywell Products (Niagara, EBI, DVM, CPO, XL series controllers, XLS, Temaline)
- Good communication, both written and verbal
- Strong fault-finding skills and industry-based basic programming skills
- High standard of work and good documentation and record-keeping skills
- Ability to work under pressure, interact, and build relationships with customers
- Must be able to work with limited supervision and direct contractors or FSP
- Valid driver’s License
- Ability to travel (up to 20%)
We Value:
- The ability to demonstrate HBS core business and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks, and challenging current thinking
- Actively working with the team and having leadership attitude.
- Keep abreast of changes and developments in product and preventive maintenance techniques.
- Availability for and performing duties outside of regular working hours as per agreed rosters and as directed.
Ifthis is your dream role, then we'd love to hear from you.
Additional Information - JOB ID: HRD237507
- Category: Customer Experience
- Location: 3rd Floor, Olaya Tower A,Riyadh,AL RIYADH,12212,Saudi Arabia
- Nonexempt