Job Responsibilities
- Deliver solutions to meet client/customer/stakeholder needs which are aligned with firm priorities.
- Drive Performance: Inspires each team member to achieve and sustain high performance.
- Build a high performing team and enable the team to deliver results.
- Foster an environment where all team members can contribute to their full potential.
- Coach team members to learn, grow and achieve their goals.
- Provide and solicit timely, actionable feedback to help each team member improve and grow.
- Support and encourages each team member as they pursue their career goals.
- Ensure day to day operations are managed within the key operational parameters determined.
- Align priorities to the broader business strategy., Communicate and influence behavior upstream and with partners to improve results.
- Prioritize and deliver results to achieve business objectives.
- Identify issues and escalate as needed, Identify ways to improve processes/procedures to enhance quality and/or productivity.
Required qualifications, capabilities, and skills.
- Provide hands on leadership to the Agency Lending Trade Management/Settlements team.
- Ensure day to day operations are managed within the key operational parameters determined.
- Align priorities to the broader business strategy.
- Communicate and influence behavior upstream and with partners to improve results.
- Prioritize and deliver results to achieve business objectives.
- Identify issues and escalate as needed.
- Identify ways to improve processes/procedures to enhance quality and/or productivity.
- Identify and deliver appropriate solutions that address the needs of clients/customers/stakeholders.
- Anticipate and promptly address client/customer/stakeholder needs.
- Collaborate across teams to leverage expertise, products, and services to meet client/customer/stakeholder needs.
Preferred qualifications, capabilities, and skills
- Knowledge of Trade Life Cycle and Settlements will be an added advantage.
- Leadership skills to motivate and bind a team across geographies., Adaptable to change and ability to manage change.
- Relationship building with diverse groups and senior executives., Logical & reasoning ability, People management experience
- Excellent business writing and verbal English communication skills
- Proficient in MS office package (Word, Excel, PowerPoint, and outlook)
- Strong control and quality management skills; accuracy and attention to detail is vital.
- Assertive and self-confident, comfortable when interacting with Senior Management, Excellent coaching skills