Dell RFP Advisor 

India, Telangana, Hyderabad 

921040922

Secureworks® (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience. www.secureworks.com

As a Sales Operations Advisor, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers’ needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.
•Work with sales, marketing, customer care and technical support teams to drive process improvements
•Be the customer’s advocate, identifying areas of opportunity to enhance the overall experience
•Provide pre-sales and/or post-sales operational support
•Research customer or order problems and work cross-functionally to deliver solutions
• Focus on delivering a positive customer or partner experience
•5 to 8 years of proven experience inrelevant RFP/ RFQ / RFI
•Ability to communicate strategic priorities and build consensus across internal teams
•Capacity to prioritize and handle workloads for critical project timelines in a fast-paced environment
•Ability to develop innovative approaches to complex problems
• Experience working towards set timelines
•Bachelor’s / Master’s degree
•Experience working with sales and external customers or in support of different business units and geographies