Microsoft Senior Product Manager 

Ireland, Dublin 

920919354

and actionable communication. Our team provides the platform and customer experiencesand understanding issuestheir productivity. We partner with teams across Microsoft to deliverscale.As ayou willplay a key rolein delivering customer communication solutions across our product offerings.work closely with other PMs and key p, design the desired featureand outcomes which meet those needsand work closely with engineering.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Q

• Bachelor's Degree AND experience in product/service/project/program management or software developmentOR equivalent experience.
• Productmanagementexperience.

The abilityto meet Microsoft, customer and/or government security screening requirements are required for this role.  These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND experience in product/service/project/program management
  • OR software development
  • OR equivalent experience.
• Strong technical background with an ability to rapidly learnnew technologies.
• Experience with customer-driven engineeringandthe cross-team collaboration it takes to delight ourcustomers.
• Translate ideas into reality by writing quality specifications and driving results throughout the entire product development lifecycle.
• Comfortable makinghard decisionsusing a blend of quantitative and qualitative inputs.
• Experience with iterative development and the full software cycle of requirements, design, coding/testing, rollout/deploy standard methodologies in delivering outstanding software and services.
• Exceptional written, spoken communication and presentation skills.
• Demonstrated success collaborating across geographically distributed teams.
• Manage ambiguity and a rapidly changing business environment.
• Self-motivated, proactive, andresults-oriented.

• You will develop a deep understanding of the customer communication space,identifyingcustomers’ unmet needs and market opportunities through direct customer engagements and working closely with partners,researchand design. You will also formulate and test hypotheses tovalidateyour assumptions and learn from customer feedback.
• You will drive clarity of the customer and business problems, define key metrics to track progress and results, and explore solutions across a feature area while partnering with other PMs and engineering partners to build the roadmap,identifyshort term opportunities, evaluatetradeoffsand prioritize investments.
• You will drive product strategy & roadmap, propose product ideas, deliver feature specs, ship features and data analysis post launch.
• You will engage & partner with both internal and external customers todefine and align product strategy and coherent customer experience and story.
• You will collaborate with cross-functional stakeholders to gather requirements for a feature area, partner closely with design on customer experience, enable engineering to execute on your feature areas, and drive effective collaboration to enable partner dependencies.
• You will drive customer adoption of your feature areas byfacilitatingonboarding,organizingand presenting customer demos, and partnering with Product Marketing and Support.
• You will measure the impact of your feature areas on customer satisfaction, productivity, and business outcomes, and use data and feedback to iterate and improve your solutions over time.
• You willpresent to execs and speak at customer conferences for product launch, collect feedback, and engage customers along the product journey.