JPMorgan WKO Global Production Oversight - Associate 

Brazil, São Paulo, São Paulo 

920564272

This opportunity will empower you to transform the WKO operating environment while being exposed to global KYC requirements and partnering with WKO teams across the globe.

As a Global Production Oversight associate, you will be responsible for managing the WKO KYC remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our Compliance, Operations, Technology, and Product teams to establish and deliver scalable processes and controls, leveraging strategic infrastructure and intelligent automation solutions to meet the Firm’s regulatory obligations. In addition, you will provide support to global WKO stakeholders and GPO leads, assisting with metrics, deck preparation and review. You will be responsible for running internal controls and ensuring internal protocols are being followed.

Job Responsibilities

• Manage multiple remediations and projects simultaneously
• Contribute to the creation of weekly reporting, regional and adhoc decks
• Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings
• Responsible for running internal controls to ensure process/defined protocols are being properly followed/executed
• Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework
• Build and develop partnerships, identify challenges and eliminate roadblocks with all internal partners
• Participate in, and sometimes host, weekly meetings with relevant WKO stakeholders, providing updates on the KYC remediation book of work
• Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests
• Manage personal workload and priorities, ensuring timely escalation of key risks/issues to management

Required Qualifications, Capabilities, and Skills

• Resilient interpersonal skills, ability to partner with internal stakeholders
• Logical, structured approach to planning, problem solving and decision-making
• Excellent verbal, written, interpersonal and presentation skills
• Aptitude for learning new regulations, processes and technologies
• Bachelor degree or equivalent education

Preferred Qualifications, Capabilities, and Skills

• Alteryx, Visual Basic, Excel, or other technical skills
• Experience working in a professional services firm or financial services firm