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Google Customer Success Manager Google Workspace Japanese English 
Japan, Tokyo 
920367095

29.01.2025

Minimum qualifications:
  • Experience in creating roadmaps with customer stakeholders to help drive solution adoption and business value.
  • Experience supporting enterprise customers in IaaS, PaaS, or SaaS.
  • Experience driving technology and digital transformation programs for external customers, utilizing cloud-based solutions for productivity and workplace solutions.
  • Ability to communicate in Japanese and English fluently at business level as this is a customer-facing role that requires interactions in Japanese and English with local stakeholders.

Preferred qualifications:
  • Master's degree in a Management, Technical, or Engineering field.
  • Experience leading or project managing workplace productivity and collaboration programs in large enterprise organizations.
  • Experience working in a customer-facing role, including C-suite level governance and reporting.
  • Experience working with Enterprise and Solution architects to define future states of the roadmap to deliver to customers.
  • Experience collaborating with channel partners and system integrators, with knowledge of the Google Cloud ecosystem.
  • Ability to communicate in Korean fluently as this is a customer-facing role that requires interactions in Korean with local stakeholders.