EY TEC Process Specialist Policy External Compliance - Supervising Associate 

Philippines, Taguig 

919217129

Essential Functions of the Job:
• Compliance Monitoring, Operations, Reporting, Data Analysis responsibilities:
o Builds, leverages and maintains relationships with key stakeholders and leaders, i.e., Talent Leadership, Global Compliance Operations, Risk, Client Serving Leadership, etc.
o Utilizes a Project Management mindset and rigor to maintain, improve and enhance Talent processes.
o Responsible for various initiatives by acting as liaison between subject matter professionals and functional specialists
o Leverages reporting and data analytics including providing insight on trends, potential areas for concern and to inform solutions
o Implements, maintains, monitors and makes recommendations to further enhance visibility and usage of firm processes and initiatives
o Identifies, develops and brings ideas and thought leadership to firm leadership regarding current state of processes, best practices and new ways to drive and improve.
o Works directly with Project Managers to operationalize relevant projects & maintain, operate, test and update as needed.
o Ability to manage high-risk, confidential and complex operational tasks and processes.
o Raise issues/risks to leadership, determines efficiencies and Process improvement ideas and assiste with implementation to streamline processes/tasks
o Serve as a subject matter expert in HR technology, guiding the organization in the selection, implementation, and optimization of systems that support compliance and policy adherence.
o Comfortable with data analysis and generating reports to proactively monitor and audit HR compliance, ensuring alignment with internal policies.
o Collaborate seamlessly with Talent Delivery and DET/Technology Consulting teams to guarantee that system configurations, upgrades, and integrations not only meet compliance standards but also fulfill business needs.
o Design and develop intuitive workflows for both developer implementation and as a reference framework for Talent teams, enhancing operational efficiency.
o Craft detailed technical documentation, user procedures, and guidelines that serve as the backbone for our HR compliance tools.
• Analytical/Decision Making Responsibilities:
o Think strategically and creatively and provide innovative suggestions; challenge existing processes and approaches which may result in operational efficiencies.
o Work independently exercising a high level of judgement
o Leverage a Process Specialist mindset for investigating issues, mitigating risks and develop creative solutions to such issues.
o Resolve highly sensitive and highly confidential issues without supervision, consistent with established policies and procedures.
o Applies process and technology enablement knowledge to analyses and problem solving
o Consults on/presents recommendations to leadership regarding solutions and influences final decisions
o Understands and applies knowledge of the firm’s business, structure and operations to effectively identify opportunities to support the firm’s strategy and key initiatives to achieve operational excellence across defined metrics, championing focus and accountability on D&I targets, acting as a liaison between practice professionals and functional specialist

• Ability to coordinate multiple projects and initiatives at one time
• Ability to utilize and leverage internal subject matter resource
• Strong time management and organizational skills
• Advanced proficiency in the use of excel for high level data manipulation. Advanced skills in data analysis, with demonstrated ability to collect data, analyze and provide insights from variety of data sources
• Ability to connect operational processes with their business purpose and recognize ways to improve and optimize
• Understanding of SL’s existing workforce management practices
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Visio
• May require experience using an applicant tracking system and CRM preferred
• Experience using data visualization tools (Power BI, Tableau) preferred
• Demonstrated experience in learning new systems and ability to use multiple firm systems such as Mercury, Sharepoint, and other non-firm systems.
• Ability to navigate and work within competing priorities of the business
• Comfortable with influencing others while leading change that supports the business
• Strong project management and analytical skills
• Excellent communication skills, both written and verbal
• Strong attention to detail and strong customer service skills
• Ability to work independently as well as on a team

• Does not have direct supervisory responsibility but works independently. Work is reviewed and expected to review others work for results obtained. Must be able to exercise good business judgment and collaborate with team members and leadership
• Seeks guidance on increasingly complex projects and/or issues.

• For Excel specifically, advanced knowledge to include experience with formulas, macros, V lookup and Pivot tables

• A Bachelor’s degree, preferably in HR/business related studies & postgraduate diploma

• 8+ years of business experience, with 2+years of related experience preferably within in workforce planning, Talent, Finance, recruiting
• Experience Management, including running projects from beginning to end, delivering results to senior level leaders, training teams on tools developed.
• Strong skills in Microsoft applications, including Excel and PowerPoint; previous exposure to an HR system will be an advantage
• Demonstrable experience in conducting internal and external analysis to understand trends, develop and share insights and best practices
• Experience in delivering/facilitating internal operations processes to drive intended outcomes
• Prior experience of working within an onshore/offshore model, working in globally dispersed teams to deliver services, processes and standards
• Demonstrable experience of working in fast-paced, ambiguous, environments to deliver required results
• Demonstrable experience in closely related Talent management, consulting, or operations role
• Demonstrable experience of collaborating with Talent colleagues and businesses to understand needs and shape solutions

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.