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Bank Of America Business Control Specialist - Issues Management Third Party United States, North Carolina, Charlotte 918511034
Job Description:
Global Payments Solutions Business Control and Governance team has a centralized Issues Management and Third Party function to ensure policy adherence and governance across Global Payments Solutions. Responsible for driving and executing compliance with the Enterprise Issues Management and Global Third Party programs. This role will support GPS issues, including quality assurance reviews, and Third Party governance functions for the GPS third party portfolio. The role will support strategic Third Party initiatives, as well as plan and lead special Third Party projects that extend beyond business-as-usual requirements. Additional Issues Mgmt and Third Party governance responsibilities include:
- Facilitate issue management program routines and oversight including writing issue summaries, action plans and performing quality assurance review of issue evidence
- Monitor risk and issue portfolio and performance
- Develop and maintain GPS Third Party procedures and playbooks
- Prepare materials for and lead GPS Third Party governance routines, and coordinate escalations to enterprise Third Party risk routines
- Support the execution of required Third Party Requirements routines, Cyber Security escalations, vendor risk assessments (VLRA), Sourcing requests and Third Party strategy
- Support the design and effectiveness of the risk and control environment and ensure adherence to enterprise-wide standards
Job Requirements:
3+ years Business Control experience with Issues Management and Third Party Management
Experience planning and supporting large scale projects
Ability to drive projects to meet critical milestones and identify potential roadblocks for the team
Strong project management skills; attention to detail; ability to drive projects to conclusion
Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints
Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests
Proven verbal and written communication skills and presentation skills
Ability to synthesis information and summarize key themes
Strong analytical skills
Ability to work under pressure, calmly within tight deadlines and escalate appropriately
Able to develop and maintain good working relationships
Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
Proficiency in using MS Word, Excel, PowerPoint, SharePoint and WebExn
Bachelor's Degree or equivalent work experience
Additional Requirements:
Experience in business control function roles, operations or services preferred
Strong risk mindset with process and controls background, actively debate and escalate issues and concerns
Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment
Proven ability to develop Senior Executive presentations and strong communication skills
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