Required Technical and Professional Expertise
- 4 years of experience leading and managing IT support services projects, such as help desks and on-site support
- Knowledge of financial contract management
- Current certifications:
- ITIL Foundations v3 or v4, PMP or project management specialization.
Preferred Technical and Professional Expertise
- Other desirables: scrum, design thinking
- Behavioral skills:
- Planning and decision
- Experience in managing multifunctional teams
- Good communication skills
- Desirable: Knowledge of English