MSD Manager SCM - Order Management & Shipping 

Singapore, Singapore 

916695087

Job Description

Order Management & Shipping Documentation:

• Coach and support Order Fulfilment and Shipping Documentation Specialists in day-to-day operational activities.

• Oversee and manage the end-to-end Order Fulfilment process, ensuring efficient and timely order processing according to the planning calendar. Track and delivery of orders through close collaboration with cross-functional teams (Sales, Operations, Logistics, etc).

• Ensure adherence to Order Fulfilment Standard work and compliance with related audits on Order-to-Cash/Source-to-Settle (OtC/StS) processes.

• Ensure accurate and timely execution of transactions in the ERP system (COMET SAP) for inbound and outbound shipments.

• Responsible for the shipping documentation process, ensuring accuracy and completeness of invoices, packing lists, and customs-related paperwork.

• Monitor, review, and analyse key performance indicators (KPIs) to identify areas for improvement.

• Implement best practices and leverage technology solutions to enhance efficiency, reduce errors, and optimize resource utilization.

• Escalate to SCM HubOps Director for sponsorship and support in driving operational efficiencies.

• Provide support to

Corporate Audit and Compliance Requirements:

• Ensure compliance with corporate and other audit requirements.

• Collaborate with cross-functional teams within the region to meet compliance requirements.

Drive Operational Improvements:

• Provide coaching to drive process improvement and enable knowledge sharing on COMET order management process.

• Collaborate with the Global CoE and Process Subject Matter Expert to introduce new processes or enhancements to OtC/StS functions.

• Ensure maintenance and adherence to AP SCM SOPs and Standard work within the OtC/StS space.

Requirements:

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field is preferred.

• More than 5 years of experience in supply chain management in the pharmaceutical, manufacturing, or FMCG industry, with a focus on Order Fulfilment, Order management, and process improvement.

• Experience in managing multiple planning (ERP) systems and interfaces; familiarity with SAP ECC is preferred.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a matrix environment.

• Strong analytical and problem-solving skills, with the ability to analyse complex data and derive insights.

• Ability to prioritize and handle multiple tasks in a fast-paced environment.

• Knowledge of applicable regulations, divisional policies/guidelines, document control, record management, and training administration.

• Understanding of Data Visualization tools (like PowerBI) is preferred.

What we look for

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

Job Posting End Date:08/05/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.