Job Responsibilities
- Perform Operations impact analysis and assessment on new business initiatives, including capacity consideration, operating model, regulatory obligations and control processes.
- Ensure proper operational requirements are defined during requirements and solution design.
- Perform Operations impact analysis and assessment on new business initiatives, including capacity consideration, operating model, regulatory obligations and control processes.
- Ensure proper operational requirements are defined during requirements and solution design.
- Be responsible for operational readiness activities for successful implementation of new products
- Apply structured problem-solving and design thinking to address top strategic priorities
- Manage communication of status updates to stakeholders and Senior Management through scorecards and tracking of milestones and critical path.
- Coordinate working group meetings, Steering group meetings - set the agenda, preparing meeting materials using PowerPoint / Pitch-pro, document minutes in a timely manner and ensuring clear ownership of action items. Provide management updates and communication on project progress.
- Partner with stakeholders, provide guidance and analysis, help identify and escalate issues/risks/dependencies and facilitate communication across the impacted teams.
- Partner with technology and product to ensure the design and build requirements meet business needs.
- Ensure sufficient internal controls and procedures to minimize risk – able to drive the risks and controls agenda including working with local operations managers on external and internal audits/regulatory reviews/inspections
Required qualifications, capabilities, and skills
- Bachelor’s degree with at least 5 - 7 years Banking Operation / Project Management experience
- Highly disciplined, self-motivated, and delivery-focused with ability to work independently
- Effective time management skills to meet strict deadlines and team objectives
- Ability to effectively address and manage conflict
- Excellent written & oral communication skills in English
- Strong team player and be able to work with functional partners/stakeholders to deliver results.
Preferred qualifications, capabilities, and skills
- Good knowledge in Data Analytics/Data Visualization and/or Intelligent Automation on prior portfolios coverage will be an added advantage
- Strong execution skills and hands on experience working on one or more of these areas: Real Time Payments, Payments Innovation, e-commerce, ISO20022 transformation and SWIFT is preferred