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JPMorgan Client Service Analyst 
India 
913907185

25.06.2024

Job responsibilities

  • Financial Services background within Custody or Investment Bank environment with experience in Trade Management / Cash Management or Asset Services domain.
  • Strong interpersonal skills and communication skills both verbal and written
  • Demonstrates strong analytical thinking
  • Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast- paced environment
  • Must have good knowledge of Microsoft Office skills: Excel, Word and PowerPoint, Tableau (added advantage)
  • Strong time management skills required to meet the internal and external deadlines/cutoffs

Required qualification, skills and capabilities:

  • Has to be extremely client-focused and result-oriented in approach. We are looking for a Client Services Analyst who can help maintain existing business with current and act as liaison between the client & the Bank to remediate issues.
  • Exhibits boundary-less behavior, proactive and ability to work with Global teams in a matrix organization environment
  • Ability to see the big picture and escalate quickly during critical situations
  • Should possess experience of working on voluntary\mandatory Corporate Actions or Income related processes OR
  • Trade management/ Cash management
  • On a daily basis ensure timely and accurate responses executed on Custody Enquiries received and logged, in line with documented procedures and controls
  • Ensure all open enquiries are managed, and ownership maintained, so that cases are updated and closed in a timely manner according to case management best practices and case status policy
  • Work alongside a team of professionals with managing day-to-day efforts