JPMorgan Client Service Analyst 

India 

913907185

Job responsibilities

• Financial Services background within Custody or Investment Bank environment with experience in Trade Management / Cash Management or Asset Services domain.
• Strong interpersonal skills and communication skills both verbal and written
• Demonstrates strong analytical thinking
• Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast- paced environment
• Must have good knowledge of Microsoft Office skills: Excel, Word and PowerPoint, Tableau (added advantage)
• Strong time management skills required to meet the internal and external deadlines/cutoffs

Required qualification, skills and capabilities:

• Has to be extremely client-focused and result-oriented in approach. We are looking for a Client Services Analyst who can help maintain existing business with current and act as liaison between the client & the Bank to remediate issues.
• Exhibits boundary-less behavior, proactive and ability to work with Global teams in a matrix organization environment
• Ability to see the big picture and escalate quickly during critical situations
• Should possess experience of working on voluntary\mandatory Corporate Actions or Income related processes OR
• Trade management/ Cash management
• On a daily basis ensure timely and accurate responses executed on Custody Enquiries received and logged, in line with documented procedures and controls
• Ensure all open enquiries are managed, and ownership maintained, so that cases are updated and closed in a timely manner according to case management best practices and case status policy
• Work alongside a team of professionals with managing day-to-day efforts