PayPal Manager SMB Inbound Sales 

Ireland, Dublin 

912525202

As an Inside Sales Manager, you will lead and develop a team of high-performing Account Executives and Team Leads focused on converting inbound merchant interest into successful, active partnerships. You’ll own team performance, ensure operational excellence, and foster a culture of accountability, collaboration, and growth.

Essential Responsibilities:

• Identify and address sales-related issues.
• Recommend and implement best practices.
• Lead functional projects and programs.
• Analyze business trends to drive sales improvements.
• Collaborate with team members to achieve sales goals.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

1. Lead and Develop a High-Performing Team

• Supervise, coach, and mentor AEs and Team Leads to drive individual and collective success.
• Establish clear goals, KPIs, and accountability standards for performance and behavior.
• Foster an inclusive, growth-oriented environment built on trust, feedback, and shared success.

2. Drive Sales Results

• Own team quotas and deliver consistent revenue and conversion outcomes.
• Monitor key metrics (lead response time, conversion, deal size, win rate, churn) and take data-driven corrective action.
• Lead pipeline reviews, deal coaching, and strategic forecasting.

3. Strengthen Process and Execution

• Refine and enforce the inbound sales process — from lead handling to qualification, follow-up, and close.
• Ensure CRM discipline and accurate forecasting through effective Salesforce management.
• Partner with Marketing and Product to align lead generation, product updates, and feedback loops.

4. Coach and Empower Team Leaders

• Partner closely with Team Leads, ensuring they are equipped to lead by example and support peer development.
• Build leadership capability across the team through coaching, feedback, and developmental planning.

5. Cross-Functional Collaboration

• Work across departments (Marketing, Product, Operations, Customer Success) to enhance lead flow, product-market fit, and customer outcomes.
• Represent the voice of the sales team in strategy sessions and planning discussions.

Our Benefits:

Any general requests for consideration of your skills, please