PayPal Manager Risk Analytics 

Singapore, Singapore 

912463671

• Sets clear goals & measurements, drives team results to achieve organisation goals
• Coaches & develops the team into a highly responsive team that meets & exceeds the required published performance standards
• Utilizes behavioural based coaching model when coaching the team enabling them to self-assess the methods to be successful in achieving goals.
• Develop and drive analytical based decision making in the team.
• Proactively leads & facilitates constructive two-way dialogue with other functions to drive operational excellence
• Utilizes a diverse range of development, to grow Team members
• Utilizes Situational Leadership skills to effectively delegate & adjust coaching style to the performance & knowledge level of the teammate being coached
• Utilizes Performance Development Planning process to enable the team to create & follow up on plans for career development
• Utilizes effective time management skills to ensure effective prioritization of time to drive results through leveraging high impact coaching & development activities
• Establishes global relationships with other leaders & business units, & support groups, throughout the organization, to ensure excellent information flow & feedback on impacts of process, policy & product changes
• Monitor account activity through PayPal systems and flags based on possible fraudulent activity.
• Liaise with Account Managers who manage the accounts assigned to you and participate in communication with the Merchants where required.
• Present, participate, and contribute to on-site meetings and demonstrations for all assigned merchants.
• Work on projects as assigned. These will often be related to process improvement and enhanced support of the broader risk management function in PayPal.

What do you need to bring:

• Strong verbal & written communication skills, & the ability to effectively communicate with teammates, leaders & business unit leadership
• Track record of creating inclusive, high performing teams
• Excellent organizational, communication, & interpersonal skills
• Ability to influence & drive positive changes in performance utilizing data & reports
• Ability to recognize the need for & lead through change management initiates while maintaining & driving teammate engagement
• Proven ability to overcome resistance & drive to meet & exceed on customer experience goals & business goals
• Ability to anticipate trends & patterns, act quickly to change course & maintain momentum towards reaching established goals
• Ability to define & utilize quantitative & qualitative management information reports to increase overall performance scores & drive for positive results
• Proficiency in systems, proficiency in &/or ability to quickly learn internal business systems
• 5 + years of experience in people management
• 3+ years Credit, Risk, Fraud Management at a financial institution would be a distinct advantage

Our Benefits:

Any general requests for consideration of your skills, please