Amazon Central Operations Specialist Prime Video - Ops 

Japan 

91227798

Key job responsibilities
• Conduct pre-launch checks of high-value content, utilizing cutting-edge automation tools to ensure accuracy and efficiency.
• Perform Root Cause Analyses (RCAs) to identify and address operational issues, preventing their recurrence.
• Dynamically update and refine Standard Operating Procedures (SOPs) in response to new insights and technologies, maintaining operational agility.
• Collaborate with cross-functional teams to enhance operational workflows and customer experience.
A day in the life

• Bachelor's degree or equivalent qualification
• Background in operations management or related field.
• Proven track record of problem-solving and process improvement.
• Fluency in English and Japanese to effectively communicate with stakeholders.

• Knowledge of Lean principles and DMAIC methodology.
• Experience with digital content delivery systems and workflows.
• Experience in MS Access and SQL.
• Familiarity with automation tools and methodologies.
• A passion for technology and innovation, with a continuous learning mindset.