Amazon APJ Migration Success Manager WWPS Migrations Team 

Singapore 

911002667

You will have the opportunity to work closely with Migration Specialists, Sales Operations and Solution Architects. You will be part of the Global Migration Success team supporting APJ and will organize the onboarding of public sector migration customers', deliver operational solutions that monitor and report migration progress. You will collaborate with Customer Success Managers on their migration and modernization activities to ensure consistency with AWS guidelines; and to proactively assess adoption risks, anticipate bottlenecks and escalate as needed.Key job responsibilities- Analyze data and build trends/reports; manage key performance indicators (KPIs), regularly reporting on them and associated corrective actions and insights

- 3+ years of program or project management experience
- Bachelor's degree or equivalent
- Experience using data and metrics to determine and drive improvements
- Experience with sales CRM tools such as Salesforce or similar software
- Experience working cross functionally with tech and non-tech teams
- 3+ years of field customer/partner engagement experience with a software, cloud, or technology vendor or vendors, to deliver cloud migrations

- Experience building processes, project management, and schedules
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the business.
- Demonstrated experience working and communicating with multiple stakeholders and cross-functional teams, including sales reps and managers, solutions architects, professional services, partner development, and other functional teams.
- 6+ years of relevant work experience in technology enabled consultative, delivery, or solution roles focused on enterprises.
- 3+ years of experience in customer facing roles delivering large scale migrations or extensive customer engagements