JPMorgan Experience Design Vice President - UX Designer 

India, Maharashtra, Mumbai 

910581076

Job responsibilities

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
• Design Wireframes, diagram service flows and product features, and prototype interactions for key touch-points as you lead end-to-end design initiatives within a specific domain.
• Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
• Translate complex ideas into understandable concepts that evolve and enhance our Operations users experiences.
• Drive the efficiency and reduce the risk of human error in operational processes.
• Leverage AI and ML technologies to drive automation and the augmentation of manual processes.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in user experience design or similar roles.
• Be comfortable learning complex financial and regulatory concepts and how they impact Operations and Clients.
• Be a problem solver with critical thinking skills who works best within a collaborative team-focused environment.
• Demonstrated ability to build strong stakeholder relationships with the business to influence decision making and achieve alignment.
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making.
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, micro-services, and the components of the technology stack, as well as their impact on user experience.

Preferred qualifications, capabilities, and skills

• Have proficiency designing for data-led experiences and have a thorough understanding of data analytics and enterprise applications.
• Design leadership or managerial experience