MSD CRA Manager 

Taiwan, Taipei 

908328529

Job Description

• Work allocation, staff development and performance appraisal.

• Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.

• Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.

• Interacts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.

• Attend local Investigator Meetings if requested to.

• Interface with GCTO partners on clinical trial execution.

• Escalates site performance issues to CRM and Clinical Research Director CRD. • People and Resource Management: o Manage CRA – career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions. o Support and resolve escalation of issues from CRAs. o Liaise with local HR and finance functions as required. o Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work. o Provides training, support and mentoring to the CRA to ensure continuous development. o Ensures CRA compliance to corporate policies, procedures and quality standards

Current Contingent Workers apply

Language(s) Job Description:

CORE Competency Expectations:

• Ability to work independently and in a team environment

• Excellent people management, time management, project management and organizational skills

• History of strong performance

• Skills and judgment required to be a good steward/decision maker for the company

• Fluent in Local Language and business proficient in English (verbal and written)

• Excellent working knowledge of all applicable ICH/GCP regulations and Good Documentation Practices and ability to work within these guidelines

• Expertise in and excellent working knowledge of core trial management systems and tools Behavioural Competency Expectations:

• High emotional intelligence

• Strong leadership skills with proven success in people management

• Excellent interpersonal and communication skills, conflict management

• Demonstrated ability to build relationships and to communicate effectively with external customers (e.g. sites and investigators)

• Influencing skills

Experience Requirements: Required:

• Minimum of 10 years´ experience within Clinical Research

• Minimum of 5 years’ experience as CRA monitoring clinical trials

• Line management experience preferred or at the minimum team leader experience Educational Requirements: Required:

• Bachelor’s degree in Science Preferred:

• Advanced degree, (e.g. BA/BS or higher) with a strong emphasis in science and/or biology

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