F5 Data Analyst/BI III 

Mexico, Jalisco, Guadalajara 

906347287

The ideal candidate will bring 5+ years of experience in data analysis, reporting, and business intelligence, with a demonstrated ability to work with large, complex datasets from diverse repositories. This individual will proactively

Key Responsibilities:

• Analyze global Services Renewals data to uncover trends, forecast performance, and support revenue optimization strategies.

• Design, build, andmaintaindashboards and reports that surface key performance indicators (KPIs) related to renewals, churn, upsell, and customer retention.

• Collaborate cross-functionally with Renewals, Sales, Customer Success, and Finance teams to deliver insights that improve forecasting accuracy and operational execution.

• Manage an intake queue for ad hoc and strategic data requests, partnering with business leaders to clarify needs, propose analytical approaches, and drive solutions through to delivery.

• timely,accuratereporting and insight packages that inform executive decision-making.

• Work with large, complex datasets from multiple systems, ensuring data integrity, consistency, and usability across platforms.

• identifydata gaps and quality issues, propose solutions, and lead remediation efforts to enhance analytical accuracy and business impact.

• Continuously explore data to uncover new opportunities, develop hypotheses, and recommend strategies that improve customer retention and revenue performance.

• Leverage BI tools (e.g., Power BI, Tableau, Looker) and SQL to automate reporting, streamline workflows, and scale analytics capabilities.

• Contribute to the development and refinement of predictive models that assess customer renewal behavior and risk indicators.

• opportunities to apply Artificial Intelligence (AI) and machine learning tools to enhance forecasting, automate insights, andoptimizecustomer success strategies.

• Stay current on emerging AI technologies and proactively recommend innovative solutions that improve analytical efficiency, insight generation, and strategic decision-making.

Skills / Knowledge / Abilities:

• proficiencyin SQLand data visualization tools such asPower BI, Tableau,andLooker, with the ability to build scalable, user-friendly dashboards.

• Proven experience extracting, transforming, and analyzinglarge, complex datasetsfrom multiple systems, ensuring data quality and consistency.

• Strong analytical thinking and problem-solving skills, with a proactive mindset for uncovering insights and driving business outcomes.

• Demonstrated ability tobuild and apply predictive models

• Ability totranslate data into strategic recommendations

• Experience supportingCustomer Success, Renewals, or subscription-based business models; familiarity with churn, retention, and upsell analytics is highly preferred.

• Effective communicator with the ability to present insights clearly to both technical and non-technical stakeholders, including senior leadership.

• Skilled in managing multiple priorities in afast-paced, cross-functional environment, witha strong senseof ownership and accountability.

• Familiarity withCRM and ERP systemssuch as Salesforce, Oracle, or SAP.

• Working knowledge ofdata warehousing and cloud platforms(e.g., Snowflake,BigQuery, Azure)

• Ability toidentifyand applyAI and machine learning toolsto enhance forecasting, automate insights, and improve strategic decision-making.

Qualifications:

• , Data Analytics, Statistics, Computer Science, or related field.

• 5+ years of relevant experience in data analytics, preferably in services, subscription, or renewals-focused environment