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JPMorgan Securities Services - Client Solutions – Associate 
United Kingdom, England 
905599496

10.08.2024

Job responsibilities:

  • Responsibility to provide ‘Best in Class’ Implementation client experience
  • Full responsibility for the implementation of deals, from start to completion
  • Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology)
  • Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns.
  • Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required.
  • Communicating clearly and effectively with Senior Sponsors and other key Stakeholders
  • Actively manage the project progress by use of project plans, issues logs and status reports
  • Identify and manage the escalation and resolution of issues and risks, sustaining project direction
  • Ensure new business transitions seamlessly into BAU with zero issues
  • Identify process improvements with subsequent ownership of improvement execution
  • Ensure product and regulatory knowledge is current.

Required qualifications, capabilities, and skills:

  • Self-starter with the ability to work in a pressurized environment
  • Highly structured and methodical in execution
  • Clear, articulate and concise verbal and written communication
  • Ability to multi-task and prioritize workloads, strong time-management skills
  • Ability to understand and resolve or escalate issues quickly
  • Good knowledge of Microsoft Office Applications.

Preferred qualifications, capabilities, and skills:

  • Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects
  • Proven track record in client facing roles
  • Knowledge of Securities Services Products