In this role, you will to need to demonstrate in-depth strategic thinking and the ability to work in a fast-paced, cross functional environment, keeping the customer and key regulations at the forefront of decision making to make business-oriented recommendations aligned to risk appetite.Core Duties and Key Strategic Objectives:• Leadership and line management of PPUK Compliance managers.
• Provision of second line market compliance oversight & advisory support to varied business and product and servicing teams across the Uk and Global enterprise.
• Risk & Compliance Program delivery, including risk assessments, annual oversight and monitoring plans, policy development.
• Effective reporting of key risks and KPIs into UK governance, including PPUK Product Governance, Outsourcing, Conduct and Customer Outcomes, Risk and Audit & Risk Committees, along with other global fora.
• Delivery of new and existing product compliance reviews to support identification and appropriate mitigation of first line operational and regulatory risks, in line with PPUK policy and risk appetite.
• Ongoing maintenance of SME knowledge to facilitate effective advice and oversight of current and emerging risks.
• Collaboration with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to drive effective risk mitigation plans and supporting business requirements.
• Collaboration with global risk and compliance teams, across all three lines of defence, to support strategic development, policy / process alignment and continuous improvement of risk and compliance management frameworks.You Will Also:In this role you will be critical to the successful execution of the UK and Global risk and compliance programmes. To achieve this, you will also need to :
• Act as a trusted partner to business and enablement teams and work to implement Programme, new product and BAU change to comply with the evolving regulatory and internal control environment
• Design and implement oversight frameworks for future expansion programs
• Be highly visible in engaging with varied Sales & Marketing stakeholders.
• Be comfortable delivering and navigating constructive challenge
• Demonstrate subject matter expertise in one or more of payments, merchant services, digital / crypto assets and continuous compliance monitoring frameworks.
• Be a champion for positive customer outcomes and provide a demonstrable understanding of Conduct Risk assessment and measurement
• Be comfortable with subjectivity, ambiguity taking a considered position on risks exposures, sometimes based on limited information.
• Be flexible to change - remaining open to new information or approaches and adapting decisions accordingly.
• Be accountable for building effective and diverse direct and virtual teams, attracting and retaining skilled talented individuals as well as taking an active role in developing and mentoring at all levels.
• Deputise for the Compliance Director as neededBasic Qualifications
• Degree level education
• Excellent English language communication skills, verbal and written.
• 10+ years in the UK financial industry with proven experience in a compliance function.
• Subject matter expertise in one or more of payments, SME merchant propositions, digital currency / crypto assets and or continuous compliance monitoring.
• Excellent problem solving and analytical skills
• Strong project management skills and demonstrable change management experience.
• Sound decision making and judgement, calmness under pressure, and the ability to effectively prioritise and delegate.
• Strong interpersonal skills, confident engaging with a diverse range of stakeholders, across all levels of seniority in a fast-paced, growth focused environment.
• Experience with UK regulators and the regulatory exam process in a financial institution.
• Extensive knowledge of FCA & PSR requirements plus appreciation of broader UK regulatory landscape
• High energy and creativity with an entrepreneurial spirit.
• Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.
Essential Responsibilities:
- Lead complex projects and problem resolution efforts related to risk management.
- Collaborate with teams to identify and analyze risks that may impact operations and assets.
- Develop and implement strategies for risk mitigation and compliance.
- Assess current business trends to inform risk management practices and improvements.
- Drive global process improvements through effective project management and stakeholder engagement.
Minimum Qualifications:
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
Our Benefits:
Any general requests for consideration of your skills, please