As a Technical Program Manager in Gong, you’ll play a critical role in driving cross-functional initiatives that enable our platform to scale securely and reliably. You’ll partner with R&D leaders to plan and execute complex cross-organizational programs spanning applications, system infrastructure, and developer experience. This is a high-impact, hands-on role that demands strong technical acumen, operational rigor, and excellent collaboration skills.
As a Technical Program Manager, you will:
- Drive end-to-end delivery of strategic programs, from initial planning to successful execution and launch.
- Partner with cross-functional teams, including Platform, Security, and Applications, to align priorities and coordinate resources for high-impact initiatives.
- Maintain stakeholder alignment by proactively identifying and removing blockers, ensuring clear communication on project scope, ownership, and status.
- Develop and manage comprehensive program plans, timelines, risk assessments, and status reports to ensure project transparency and accountability.
- Champion process improvements that increase team velocity, enhance system resiliency, and improve project visibility.
You should apply if you have:
- 5+ years of industry experience.
- At least 2 years as a Technical Program Manager (or equivalent role) in a SaaS or cloud-native environment.
- Strong understanding of the Software Development Lifecycle.
- Hands-on familiarity with cloud platforms (AWS, GCP, or Azure) and modern DevOps principles.
- Excellent oral and written communication skills.
- A self-motivated and highly organized approach. You thrive in ambiguous environments, take ownership of problems, and drive them to resolution.
Bonus Skills:
- Experience with platform or infrastructure engineering teams in a high-growth environment.
- Experience with CI/CD automation, monitoring, and incident response.
- Experience as a software engineer or in a DevOps role.
*We operate in a flexible hybrid work model.
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