GE HealthCare Strategic Account Solution Director 

Vietnam, Ho Chi Minh City 

90398565

Strategic/Key Account Solution Management:

• Serve as the primary point of contact to coordinate with all functions to develop and execute solution/program for large key accounts, ensuring their needs are met and long-term partnerships are established.
• Develop and implement comprehensive account strategies to maximize revenue, share of wallet, and profitability.
• Maintain and strengthen relationships with decision-makers at various levels within client organizations.
• Conduct regular business reviews with clients to discuss performance, opportunities, and any issues.

Sales Growth and Business Development:

• Identify new business opportunities within existing accounts and in new regions.
• Lead negotiations and contract renewals to secure long-term agreements/partnership.
• Collaborate with the business development team to expand the customer base in key accounts.
• Analyze key account trends, needs, and competitor activities to work with other Strategic Account Managers to drive sales strategies and identify growth opportunities.

Cross-functional Collaboration:

• Work closely with internal teams (marketing, local Sales teams, product management, etc.) to ensure product offerings and services align with customer needs.
• Liaise with supply chain and logistics to ensure seamless delivery and support for clients.
• Partner with regulatory and compliance teams to ensure adherence to local regulations.

Performance Tracking and Reporting:

• Monitor key account metrics (revenue growth, profitability, customer satisfaction) and take corrective actions when necessary.
• Prepare regular reports on account performance and market trends for senior management.
• Utilize CRM tools to manage accounts and pipeline.

Required Qualifications:

• Bachelor's or Master's degree in business, Marketing, Life Sciences, Medical Degree (MD) in Nursing (BSN/MSN) (MBA preferred)
• 10+ years sales team leadership experience in healthcare ideally
• 12+ years of experience in regional sales and account management, ideally within the medtech or healthcare technology sector.
• Good knowledge of the GE HealthCare product portfolio
• Proven track record of achieving or exceeding sales targets.
• Strong understanding of the healthcare technology landscape, with a focus on medical devices, software, and/or diagnostic tools.
• Experience working with complex, chain clients and managing multiple stakeholders.
• Excellent negotiation, communication, and presentation skills.
• Strong problem-solving and analytical abilities with a results-driven mindset.
• Ability to travel up to 50% of the time.
• Fluency in English.

Preferred Skills & Competencies:

• Knowledge of healthcare regulations and procurement processes.
• Ability to thrive in a fast-paced, dynamic environment.
• Culturally aware, with experience in diverse international markets.
• Strong leadership skills and ability to mentor junior team members.
• Fast learner, ability to adapt and drive changes