EY People Consulting - Strategic Communication Senior 

India, Kerala, Kochi 

901308652

Senior – Strategic Communication

We believe that you should own and shape your career. But we’ll provide the support and opportunities to develop the skills, knowledge and experience to succeed. The strength of our global network, combined with local empowerment and a relentless focus on winning in specific markets, means you’ll interact and team with individuals from various geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

In the People Consulting team, we help our clients with:

• Performance – effectively manage change through developing innovative, digitally centric behaviour-led strategies for operating model changes, technology shifts, and M&A.
• HR Transformation – design HR operating models, shared services, organization structures, digital technology enablement, and HR process improvement.
• Talent Optimization – develop workforce strategies, manage talent and people risk, build capability, and support cultural transformation.
• Rewards Optimization – design reward frameworks aligned to business strategy and optimize compensation and benefits for retention and well-being.

Our services extend across eight distinctive services: Organization Design & Planning, Talent Strategy & Management, Learning Services, Leadership Culture & DEI, Workforce Planning & Management, People Experience Design & Insights, Change Experience, and Managed Services.

Focus Areas:

• Translate complex consulting and transformation programs into cohesive campaign narratives that drive clarity, alignment and engagement.
• Shape cohesive communication systems spanning message architecture, visual playbooks, and strategic scripting for leaders and teams.
• Partner with consulting teams to translate strategic intent and technical depth into narratives that inspire understanding and action.
• Support the design of immersive communication journeys learning pathways and enterprise engagement forums.
• Support the design of immersive communication journeys, learning pathways and enterprise engagement forums.
• Collaborate with internal design, research, and experience teams to test formats across sectors and geographies.

Experience & Qualifications:

• 5-8 years in strategic communication, campaign design or content strategy within consulting enterprise, marketing, or digital transformation environments.
• Strong command of business storytelling, insight synthesis, and narrative framing.
• Exposure to transformation, innovation, or technology driven programs. Ability to interpret and communicate complex ideas to non-technical audiences.
• Proven collaboration with cross-functional teams across strategy, design, & delivery.
• Master’s degree in business, communication, marketing, organizational psychology or a related discipline.
• Portfolio of impactful campaigns and communication tools for enterprise audiences.

Skills & Competencies:

• Awareness of emerging technologies such as AI, cloud, data, and automation and their impact on workforce transformation.
• Strong business understanding and ability to contextualise communication across sectors such as financial services, energy, government, healthcare, and consumer.
• Exposure to behavioural design, GTM messaging, detailed campaigns, and experience communication.
• Understanding of learning, culture, and change initiatives within enterprise settings.
• Strong stakeholder management and co-creation mindset.
• Adaptive, curious, and comfortable working in cross-disciplinary fast evolving environments.

Recommended know-how of the following tools:

• Microsoft suite (Word, PowerPoint, Copilot)
• Adobe Creative Suite
• Figma for rapid prototyping
• Miro or MURAL for team collaboration

Familiarity with emerging AI, visualisation tools, and learning design will be an advantage. Certifications in storytelling behavioural design or change communication are a plus.

Good to have Certifications and Learning Paths

• Certifications in Human-Cantered Design, Storytelling for Influence or Behavioural Design.
• Design Thinking
• Exposure to digital marketing, innovative storytelling, or experience design.