EY Digital Factory - UI/UX Lead Financial Services 

Luxembourg 

900812879

to oversee the design experience for both external client-facing platforms and internal

clients globally.

You will lead a growing team of UX/UI Designers and Front-end Developers, defining how

user-centric principles are translated into scalable product design. If you're an emerging

Key Responsibilities:

• Develop and communicate a scalable UX strategy across external client facing
• platforms and internal enterprise tools, ensuring alignment with business goals
• and user needs.
• Own and evolve the shared design system to maintain consistency, reusability,
• and efficiency across product teams.
• Explore and apply emerging UX trends, tools, and design methods to drive
• innovation and elevate design maturity.
• Collaborate with Product, Technology and Business stakeholders to align design
• solutions with feasibility, technical constraints, and platform strategy.
• Lead, mentor, and grow a team of UX/UI designers and front-end developers
• while fostering a high-performance design culture.
• Define and uphold quality standards across all UX/UI output, conducting design
• reviews and ensuring documentation quality.
• Guide and oversee user research, usability testing, and continuous feedback to
• inform design decisions and product direction.
• Evaluate and improve design and development workflows to optimize delivery
• speed, cross-team collaboration, and design consistency.
• Present design concepts, rationale, and progress updates to clients, internal
• stakeholders, and leadership with clarity and business relevance.
• Drive alignment across external and internal digital products by ensuring design
• consistency across platform domains and technology applications.
• Manage tooling, licenses, and design operations resources to enable effective
• delivery at scale.
• Advocate for user-first thinking across departments by running training sessions,
• design sprints, and embedding UX principles in delivery teams.

Required Skills & Qualifications:

• 10+ years of experience as a UX/UI Designer with hands-on design delivery and stakeholder interaction
• Minimum 5 years in a design leadership role (managing people, process, or platform-wide initiatives)
• Master's degree in Interaction Design, HCI, Industrial Design, or equivalent experience
• Proficiency in Figma and other industry-standard tools
• Demonstrated experience working on both external-facing platforms and internal business applications
• Strong communication, stakeholder management, and facilitation skills (e.g., Miro, MURAL)
• Experience working with Design Thinking, Agile/Scrum, and enterprise product teams
• Comfort working alongside developers and product managers in cross-functional teams
• Fluency in English; other European languages are a plus

Ideally, You'll Also Have

• UX certification (e.g., NN/g, Human Factors)
• Familiarity with accessibility standards (WCAG) and enterprise design constraints
• Experience incorporating data-driven design insights (quant + qual)
• Experience in platform or B2B SaaS product environments

What we offer you

Building a better working world

Our offer of employment is contingent upon the successful completion of a background check and pre-screening requirements. The candidate acknowledges that all information provided must be accurate.