Basic knowledge on server architecture and basic configuration
Basic knowledge on storage technologies (NAS, SAN, ScaleIO)
Basic knowledge on networking and communication architectures (i.e. spine & leaf)
Basic knowledge on structured cabling
Medium knowledge of Office tools
Demonstrate logical and technical problem-solving skills and techniques
Desirable experience in data center systems and facilities, and/or telecommunications and Operations and Technology areas
Desirable knowledge of Information Technologies best-practices and methodologies (i.e. ITIL)
Experience diagnosing and troubleshooting server hardware and networking communications
Experience performing component and device replacements on IT equipment
English (50%), it’s necessary to be able to keep a fluid conversation for interaction with Global Teams, such as: Project Managers, System Administrators, and Data Center Partners
Ability to lift/move 25 kg of equipment and work with other people and tools for heavier components
Ability to work non-standard hours, including working during the day/nights, weekends, holidays and on shift-based schedule as required