Capital One Risk Manager - Corporate Policy Office 

United States, Virginia, Richmond 

899315488

West Creek 3 (12073), United States of America, Richmond, Virginia Risk Manager - Corporate Policy Office

As a relationship manager, you are a key partner to the business areas and serve as a liaison between them and the CPO. You will be responsible for maintaining direct relationships with policy stakeholders to advise on the creation and management of policies and supporting documents that meet enterprise requirements and help identify issues to be escalated to the appropriate CPO forums. You will serve as the voice of the business area and advocate for the business area’s policy needs. At the same time, a relationship manager will serve as the CPO’s ambassador to the business areas to keep them abreast of any changes.

Responsibilities

• Contributes to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the Enterprise

• Develops and delivers communications and presentations via ERM communication channels and CPO-led forums

• Writes, contributes to, edits, and delivers other communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities

• Engages in the review of policy documents and partners with policy stakeholders to drive consistency and improve content in policy documents

• Conducts effective challenge on policy documents at various stages in the policy management lifecycle

• Consults and supports stakeholders in establishing required policy adherence practices

• Analyzes policy management data to identify risks, process improvements, and areas for increased training

• Develops training and other tools and resources for managing policy documents

• Demonstrates strong business judgment, leadership, and integrity

• Collaborates effectively with senior leadership across organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of audit, quality assurance or risk management experience

• At least 3 years of experience supporting, partnering, and interacting with internal business clients

• At least 2 years of experience in process or project management

Preferred Qualifications:

• Master’s Degree in Business Administration (MBA) or Juris Doctorate (JD)

• Policy management experience

• Workiva or Wdesk experience

• At least 4 years of audit, quality assurance or risk management experience

• At least 3 years of experience in process or project management

• Technical writing experience

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.