Philips Global Installation Specialist IGT 

Germany, Hesse 

897271256

You are responsible for

• The installation team is an ambassador of Philips ensuring that all customers are satisfied while meeting or exceeding our business targets

• Mechanical and electrical installation of the systems

• Follow up on defect or missing parts by providing a detailed investigation and problem description to ensure proper internal follow up andprevention.

• Keeping track on the installation progress on a daily basis and report accordingly towards the internal stakeholders

• Handling complaints (safety and non-safety related) and escalations to ensure accurate and timely analysis and registration

• Accurately documenting installation records

• Capturing solutions to allow for knowledge sharing

• Working independently on the systems and solutions within

• Power on, calibration and adjustment of the systems against the system requirements

• Managing and dealing with internal stakeholders and 3rd parties involved.

• Ensuring cost, quality and lead time of the installations remain within targets

• Escalate process related as well as technical related issues to ensure prompt follow up

• The works executed by the Philips or 3rd party second installer are to be checked and controlled

• Contributing to mid-scale improvement projects

You're the right fit if you have

• Electrical, mechanical, or medical engineer (MBO4 / Bachelor)

• Willingness to travel worldwide and work abroad for a total of 99 days a year

• Team player and able to operate with customer first mindset

• Ability to work collaboratively, sharing knowledge and experience

• Strong communication skills across all levels of the organization

• Ability to create structure in unknown environment

• Ability to articulate procedures, processes, and information to others

• Accurate and tenacious

• Deliver on commitment (working to plan)

• Immune to stress and a hands-on mentality

• Affinity with abstract and practical problem solving

• Excellent English level

• A valid driver’s license

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