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Amazon DCO Trainee Data Center Operations 
India, Maharashtra, Mumbai 
897030697

05.08.2024
DESCRIPTION


Key job responsibilitiesA Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation

BASIC QUALIFICATIONS

· Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications
· Solid Understanding of Linux/Unix Administration
· Server Hardware Troubleshooting experience
· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
· Strong Communication Skills
· Passionate about IT infrastructure and hardware!


PREFERRED QUALIFICATIONS

· Remote Access: Console routers, IPMI, BMC
· Network Equipment Installation and Configuration
· Cisco IOS, NX-OS, JunOS
· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
· Participated in Project Management
· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
· Scripting: Bash, Python, Perl, Ruby (or programming languages)