Demostrate Customer and Partner Obsession by...
- Driving business value to customers and demonstrating that Microsoft is focused on their success.
- Lead and empower account team to drive digital business outcomes for your customers across 3 Horizons that are relevant to their Industry and territory. Drive business growth through transformational wins and strategic partnerships by helping customers to innovate and build new business models. Execute on Industry clouds (if available), IPS (Industry Priority Scenarios) and Priority Sales Plays.
- Win with Partners through joint account planning in all accounts and actively selling with priority partners for the industry and for the solution areas. Maintain pipeline partner sharing at 60% inclusive of outbound and inbound.
- Accelerate Customer Satisfaction in CPE: you and your team being the Trusted Advisors to our customers, increasing Account Team Quality and improving Account Transition experience. Develop and intensify networks across Industry, Customer and Partner by building expertise in at least one relevant industry and by focusing on BDM audience. Demonstrate and model internal and external executive engagements.
People Management
· Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
· Model - Live our culture; Embody our values; Practice our leadership principles.
· Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
· Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.