Responsibilities:
- Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems
- Influence decisions through advice and counsel as well as facilitate services to others in area
- Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables
- Liaises with multiple teams across the Operations department
- Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
- Assume informal and formal leadership role within team as well as coach and train new recruits
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years of relevant experience
- Experience with automated end-to-end sourcing tools
- Proficient in Microsoft Office
- Ability and experience working in a fast paced, high pressure environment
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Conocimiento de los procesos operativos de Afiliación, Traspaso, Modificación, Separación, Unificación de Cuentas, Proceso de Certificación de Asesores Previsionales e intercambio de información con la Empresa Operadora
Estará a cargo de 3 personas, la función principal es llevar el proceso diario para generar y recibir información de PROCESAR para aplicarla en nuestros sistemas, darle seguimiento a estos procesos para asegurar que se cumplan los tiempos establecidos en la norma.
Estar a cargo del cumplimiento de algunos controles por política del negocio.
Requisitos:
- Licenciatura terminada (titulado)
- Conocimiento de la Circular Única Operativa ((Registro, Traspaso, Separación, Unificación, Modificación y certificación de Asesoría previsional)
- Experiencia mínima de 5-8 años en la operación de Fondos para Retiro.
- Dominio de Microsoft Office
Conocimiento de los procesos y flujos operativos de Afiliación, Traspaso, Modificación, Separación, Unificación de Cuentas, Proceso de Certificación de Asesores Previsionales e intercambio de información con la Empresa Operadora.
Habilidad en la organización y gestión del tiempo con equipos de trabajo.
Operations Support
Time Type:
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