Bank Of America GBGM AML Refresh & Enablement Ops – Command Center 

United States, North Carolina, Charlotte 

892615459

Job Description:

Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. This job is responsible for providing analytical supportAML operations production areas.

Key responsibilities include:

• Monitor refresh production progress; use analytical and data analysis skills to identify areas requiring escalation
• Drive engagement with support and control partners to resolve issues related to refresh execution status
• Monitor technology ticket progress and escalations; generate reports related to use of production tickets
• Oversight and facilitation various refresh escalation Forums
• Oversight and facilitation of Daily Issues Review and Updates for production population
• Data Collection and Entry
• Documentation and maintenance of production support procedures
• Issue identification and Problem Solving
• Adaptability

Job Requirements:

• Intermediate to expert proficiency with Microsoft Excel
• Excellent verbal and written communications skills.
• Organization, prioritization, attention to detail, critical thinking, and Research
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)
• Proven ability to: work in a team environment, organize work, prioritize tasks, and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy and integrity, and work and execute with minimal supervision or remote management

Desired Skills:

• AWARE, GSS ICON, Tableau
• Understanding AML KYC/CDD policies and requirements
• Experience working in highly productive teams within a fast-paced environment

1st shift (United States of America)