Nokia Technical Lead 

India 

891988115

• Autonomously performs tasks with a moderate level of guidance and within guidelines and policies.• Analyses factual information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.• Supports transfer of concepts for professional direction of own organisational unit into actionable measures.• Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively.• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.• Plans technical requirements from customers’ needs.• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.specialised or broader knowledge of theory and principles within a professional discipline. Typically 1-2 years directly related experience and a graduate equivalent degree.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark