Amazon Analytics Cloud Support Engineer- Portuguese Speaker 

Ireland, Dublin 

891651086

Every day will bring new and exciting challenges on the job while you:· Learn and use groundbreaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Interact with leading technologists around the world
· Work directly with AWS architects to help reproduce and resolve customer issues
· Leverage your experience to provide feedback to internal AWS teams on how to improve our services
· Drive customer communication during critical events
- Follow-the-sun model with support sites located globally: No after hours on-call or mandated overtime in this role.
- Career development within AWS Support: We promote advancement opportunities including Senior Support Engineer, SME, Operations Manager, Solutions Architect, and Technical Account Manager.
A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Work/Life Balance
Inclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Ability to communicate effectively in English and Portuguese (written and spoken) with 2+ years of relevant experience
- Exposure to streaming technologies (Redshift, Quicksight, Neptune). Log analysis and General Troubleshooting (tuning and optimisation, Search and Indexing Operations, mapping, monitoring) understanding on Elastic Stack (Elastic, Logstash, Beats, Kibana, Fluentd etc). Experience with Apache Flink, Apache Spark
- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory), Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
- Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position